UP Ibalon Bicol

It’s with unabashed pride and gladness that UP Ibalon-Bicol congratulates Francis B. Pena for being chosen as Singapore Airlines’ 2009 CEO TCS Awardee for outstanding customer service.

A friend of Ibalonians, Pena who hails from Naga City, Philippines is an alumnus of Ateneo de Naga HS Class’73 and the University of Nueva Caceres BSN ’78. For his exemplary work, outstanding company contributions, and admirable 25-year dedication to the core values of the organization, he will be feted in an evening celebratory reception at 6:30 at the Raffles Town Club in Singapore, on 22 April 2009. His selection to the prestigious distinction is announced by Patricia Ow, Customer Affairs Manager of the Singapore Airlines. =0=

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